TERMS AND CONDITIONS
REGARDING THESE TERMS AND CONDITIONS OF SALE
The following terms and conditions of sale (the "Conditions of Sale") will be applicable to all purchases made through the website www.vistashop.online (the "Website"). The Website and the goods supplied through it are provided by Mark Chambers, a company duly incorporated in Italy, with VAT number 03610580171 and Fiscal Code CHMMRK74H12Z114J , registered in the Register of Companies of BRESCIA with number , n. ° of R.E.A. of Brescia 610016, and with registered office in Via Musei, 95 - Brescia, Italy 25121, telephone number +39 347 12 71745, (hereinafter referred to as "We", "Us" and "Our / a / i / e" ). When we use "the User" and "Your / his / her" we refer to you, the user of the Site and buyer of the goods.
Vistashop.online reserves the right to change the Conditions of Sale and the Supplementary Policies at any time. Any modification of the Conditions of Sale or the Additional Policies will be valid for all new orders placed after the modification has been posted on the Website. The User is invited to consult the Conditions of Sale and the additional Policies published on the Website before each order, in order to evaluate and accept the changes that have taken place since his last access. If you have any questions or requests about the Conditions of Sale, the Additional Policies, the goods or the Website, please contact us by e-mail at firstname.lastname@example.org.
Any variation of these Conditions of Sale requires the our written confirmation.
Please keep in mind that the Conditions of Sale and the Additional Policies do not affect or limit the rights of the User in his capacity as a consumer, in accordance with all consumer protection laws applicable in his country.
PART A - WEBSITE INFORMATION AND GOODS
This PART A illustrates some important information regarding the Website and the goods offered for sale through the website.
Information provided on the Website
We try to make sure that all information on the Website, including descriptions of our goods and prices quoted, is accurate and correct at all times. However, errors can occur. We will try to correct all errors in the information on the Website as soon as this is reasonably possible and, if we believe that such errors may have affected the User's order, we will make every reasonable effort to communicate this to him through the contact information provided in his account. or during the order.
Buying products on the internet is a different shopping experience than buying in-store. In particular, the User must know that:
• the colors of the items as shown on the Website depend on numerous factors, including the display settings;
• actual item sizes and shapes may differ from how they appear on screen. Please note that all relevant technical information is provided for each item for sale on the Website;
• the photos and images on the Website are for illustrative purposes only. For an accurate description of each item and details of what is included with it, please refer to the corresponding written description.
• all goods are subject to availability and we may not be able to fulfill your order. We reserve the right to withdraw any product from sale at any time;
• we will do our best to arrange the delivery of the item (s) within a reasonable time from the order, in accordance with the applicable laws, as well as with these Conditions of Sale. It should be noted, however, that we receive all tracking information from our shipping service provider, and this is an estimated delivery time only. Actual delivery dates may vary. Further delivery details will be available on the tracking website of our shipping service provider. Please see PART B below for more information on delivery;
• non tutte le merci e le promozioni offerte sul Sito web saranno disponibili in negozio, e viceversa. Ci riserviamo il diritto di adeguare i prezzi, gli articoli e le offerte speciali a nostra discrezione sul presente Sito web, in conformità a tutte le norme e le disposizioni di legge applicabili. Tali modifiche non pregiudicheranno gli ordini già effettuati, anche precedentemente alla nostra accettazione.
• We reserve the right to adjust prices, items and special offers at our discretion on this Website, in accordance with all applicable laws and regulations. These changes will not affect orders already placed, even prior to our acceptance.
We will do our best to carry out antivirus checks on the Website but we do not guarantee that the same is free from viruses or other content harmful to the personal computer, tablet, smartphone or other device used by the User. For his part, the User must ensure that he has adequate software and systems installed for checking for viruses and other harmful content on the internet. This does not affect the conditions set out in the Terms and Conditions of Use.
We have the right at any time to modify or discontinue the provision of the Website as well as the right to discontinue the sale of one or all items through it, either temporarily or permanently, with or without notice. We will not be liable to the User for any modification, suspension or interruption of the availability of the Website.
PART B - PURCHASE OF GOODS
This PART B sets out the terms applicable to the User's purchase of goods from the Website.
PLACING AN ORDER
Once you have selected the items you want, you will be asked to register with your personal data by completing a registration form. Registration is not mandatory; however, we promote registration in order to facilitate the purchase process during future orders on the Website. The User will always have the possibility to complete his orders as a "guest" without any registration on the Website. The User will also be required to provide his debit or credit card details in order to allow us to receive payment after acceptance of the order. The presentation of the item (s) on the Website and the request to provide such data and information does not constitute a contractual obligation for VistaShop.online to supply the goods until the order has been fully accepted, according to the following terms.
If we find any inaccuracy when verifying data or a discrepancy in credit or debit card information, the purchase process may be delayed, suspended or interrupted.
After placing an order through the dedicated section of our Website, the User will be able to access a confirmation page, which summarizes his order, and will receive an order confirmation e-mail (collectively the "Order Confirmations "). The User must carefully double check all the data and information indicated in the Order Confirmations, verifying that they correspond to his intentions.
The Order Confirmations contain the details of the items ordered, the total cost of the order, including delivery, and an order number.
The Order Confirmations represent the User's commitment to purchase the goods and an authorization to debit the corresponding price on the credit or debit card, subject to confirmation and acceptance of the order by VistaShop.online.
ACCEPTANCE OF THE ORDER
All orders summarized in the Order Confirmations are subject to acceptance by VistaShop.online which reserves the right to accept the order for all or only part of the items indicated in the Order Confirmations.
The acceptance of the order will be communicated to the User by sending an e-mail with the confirmation of the contract and the subsequent shipment of the items purchased (the "Shipping Confirmation"). The contract between the User and VistaShop.online will therefore be considered in force from the date of the Shipping Confirmation e-mail and will refer exclusively to the items listed therein.
The Shipping Confirmation will include a copy of these Conditions of Sale, the information relating to the right of withdrawal and the form to exercise it (unless you expressly specify that you wish to receive these documents in paper format, attached to the package being shipped), as well as the purchase receipt and will accurately indicate the VAT paid for this transaction. The receipt will be valid as proof of purchase of the items and can be retrieved at any time on the Website in the "Order History" section. It is strongly recommended that you print a copy of the receipt, together with a copy of these Terms of Sale and the Supplementary Policies, and keep them carefully. If it is necessary to contact us regarding the order placed, it may be necessary to expressly refer to these documents.
While we hope to be able to supply all goods ordered, we reserve the right, at our discretion and without needing to provide any justification, not to accept any offers at any time before the relevant goods have been dispatched. In case of refusal of the order, this will be communicated to the User as soon as is reasonably possible.
We will debit the payment on the User's credit or debit card when the User receives the Shipping Confirmation by e-mail, which will specify which items of the order have been shipped and the cost of shipping them (the "E -mail "). If the order is divided into several shipments, we will only charge the User for the cost of the items actually shipped at that time. The e-mail will only include information relating to the items actually shipped at that time, a summary of these terms and conditions, information on the goods purchased, the right of withdrawal, the payment methods and applicable taxes, and any other information that we are required to provide by law. We will contact the User in case of problems in collecting the payment through the card details that he provided during the order process. If the payment is not successful or should not be made, VistaShop.online is exempt from the delivery of the item / s, without prejudice to any other remedy and right.
All prices indicated on the Website include VAT and other applicable taxes.
Except as otherwise established in these Conditions of Sale, the price to be paid for the goods is the price indicated in the relevant Order Confirmations at the time of the order.
While we try to ensure that all prices shown on the Website are accurate, errors can occur. If, prior to our acceptance of the order as indicated by the Shipping Confirmation, we detect an error in the price of the goods ordered, we will inform the User as soon as reasonably possible, unless otherwise established in accordance with the applicable consumer protection law. The User will then have the option to reconfirm his order at the correct price or to cancel it.
If we are unable to contact the User through the contact details provided during the order process, we will consider the order canceled and we will notify you by e-mail.
This does not affect all rights and provisions applicable to the User in his capacity as a consumer, in accordance with any applicable consumer protection law.
Order Confirmations will include general information about the order as well as an estimated delivery date of the goods. The E-mail will include this estimated delivery date as well as a tracking number that you can use to track your order on our delivery service provider's website and confirm the time of delivery of the item.
Delivery will be made to the shipping address in the territory covered by this Website as specified by the User during the order process
We do not ship to post office boxes.
In the Shipping Confirmation, we will confirm the courier details and the tracking number as soon as the order is shipped. The User can track the status of the shipment of his order at any time through the My Account page on the shop.online view.
For any request relating to delivery, please contact us at the following address: VistashopEurope@gmail.com or account on vista shop.online. In the case of the courier misplacing, losing or damaging your package. VistaShop.online will not be held accountable. We shall do our best to assist you in being successful in resolving your case.
Once the goods have been delivered to the User and the same has acquired physical possession of them, the User becomes the owner of such goods and from that moment on, any risk of loss, theft or damage will be borne by him, in accordance with to all applicable laws and regulations. Upon delivery, the User must check the condition of the order and whether he has received the exact number of items. Missing items will be reordered and damaged / incorrect items will be returned and, based on these Terms of Sale, replaced and delivered free of charge. The User must notify us of the presence of any damaged, missing and / or incorrect product in accordance with the Warranty pursuant to Part D of these Conditions of Sale.
PART C - CANCELLATION OF THE ORDER AND RETURN OF GOODS
Right of withdrawal (in European territory)according to the Italian law L. D. 206/2005, by the European Directive on consumer protection (Directive 2011/83 / EC). We provide for the right of withdrawal from the contract for any reason within a return period of 15 days from the date of delivery, allowing the User to cancel his contract within 15 days from the physical acquisition of possession of the item / s. The right of withdrawal can be exercised in relation to one or more items delivered.
In case of withdrawal and return of the items, the User is required to take reasonable care of the items and to return all unwanted products to us at his expense. The User is invited to read our Returns Policy for more information on the 15 day return period and on returning goods.
Please refer to the "Return Policy" for the specific terms and conditions applicable to your withdrawal and refund rights. The User may exercise these rights using the form provided at email@example.com.
Defective goods. If you believe that the delivered goods do not materially conform to their description previously provided in the Order Confirmations, are incomplete or damaged or are defective and we cannot remedy the problem or defect to your reasonable satisfaction, then such goods may be returned without prejudice to the other rights that are guaranteed by the applicable law.
The User is invited to carefully read our Returns and Warranty Policies for further information on the return of defective goods or those purchased items that do not correspond to what is described in the Order Confirmations and confirmed in the Shipping Confirmation.
PART D - GENERAL CONDITIONS OF OUR RELATIONSHIP WITH THE USER, FINAL USE ONLY
The goods sold on this Website are intended solely for the private end use of consumers and are not intended for resale or commercial distribution. The User declares to purchase the products as a consumer.
The details of the User's warranty rights with respect to each type of product are set out in our Warranty. These guarantees are added to and do not limit the user's rights recognized in his capacity as a consumer, as required by all laws and regulations applicable in his country of residence.
Delay in evading or failure by us to exercise any right or remedy under these Conditions of Sale will not constitute a waiver of our rights and remedies under these Conditions of Sale.
In the event that one or more provisions established in these Conditions of Sale or in the Additional Policies is deemed invalid by the competent authority, the remaining provisions of the Conditions of Sale and the Additional Policies will remain in force as far as possible and the User will always be bound by them.
ONLINE DISPUTE RESOLUTION
If the User has a problem concerning a product purchased on Vistashop.online, he can resolve the dispute in a good-natured manner through the online platform available in all the languages of the European countries, at the address http: //ec.europa.ed/ odr. Our e-mail address is listed in our Legal Notes.
We are available to participate in the dispute resolution procedure. The list of dispute resolution bodies and their contacts is available at this link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.adr.show
If you have any questions, for clarifications and for the purpose of making a complaint through the ODR Platform, the User is requested to contact us.
JURISDICTION AND APPLICABLE LAW
This contract is governed by and interpreted according to Italian law, without prejudice to rights which cannot otherwise be excluded. In particular, the User's rights to take legal action in the courts of his country or to make use of a mediator, to reach an amicable conciliation of any dispute, in compliance with the applicable laws and the protection regulations, are not excluded. of consumers in your country.